Peacock app not working? Fix it now
Is your peacock app not working? Fix it now. It is quite normal for the app to be down sometimes or maybe you can’t log in or use it properly or for some reason you just can’t get it to work.
You might have been stuck trying to log onto prackock to access your favourite program. Be it on your mobile device, your web browser or even your smart Tv the app might not be working and for some reason you just can’t fix it. It is difficult to tell the problem sometimes.
You don’t need to worry however since we got you covered. If you have a problem fixing your peacock app on any if the devices you are using, we have a few tips that might help as well as how you can troubleshoot it step by step.
But first, let’s try to understand what might be making your peacock app not to work properly. The following are the main problems that might cause peackock app not to work on any of your devices.
- The app is down
- Your subscription had expired
- You have not cleared cache
- Unstable internet connection
- A problem with your device
How to troubleshoot Peackock app not working
since we have different problems, it is possible that any of them might be the one troubling you. However, that might be quite difficult unless the app specifies the problem in feedback. The following are the main ways in which you can troubleshoot your Peackock app when it is not working.
If your Peackock app is not working, try the following ;
- Clear cache on your browser
- Restart your device
- Log out and log in again
- Check your internet connection
- Check if your subscription is active
- Check if peacock is down
Alll the above might help in one way or the other, but we need to know exactly what each one of them does and how to do it correctly so as to avoid more errors and perhaps solve the problem faster.
Make sure you every step carefully since you can worsen the problem instead of solving it if you do it the wrong way. the following is a guide on how to do each of the following;
1. Check if Peackock is down
It is often rare for the Peackock app to have a service outage. Service outage is the first cause if an error on your app. However, it is important to understand that service outage might not be the issue. So, how do you know that there is service outage with Peackock?
To know whether peacock is having a downtime, you can either head over to their status page and check the down-detector or just Google “is peacock down?” However, this is not so common so it might not be the final thing you check when you are troubleshooting this problem.
If you check and find out that the app does not have a downtime at that moment, you can try other options.
2. Check your internet connection
Internet connection is important in streaming from any platform. One of the main things you should look at when troubleshooting peacock app which is not working. Make sure your internet is stable, preferably more than 7mbps. Remember that peacock have restricted their streaming service to HD.
Poor internet connection can either cause bad stream quality on the video being rendered. However for platforms that have restricted their streaming services to HD, there might be a problem accessing tge video in the first place. Peacock happens to have restricted their video steam quality in this manner and this might cause a problem when you try to use the app with poor internet connection.
3. Restart your device
If your internet connection is stable and your app is functioning properly, the device probably has a problem. If you dot kniw tge exact problem, restarting your device might help.
Restarting is a simple process that does not need any knowledge. You have to make sure you switch it off properly. DO NOT force stop your mobile device or your computer.
After restarting you can then log back in to the peacock app and if the problem was with the device it should now start working properly. If not, there are still few options you could try out.
4. Log out and log in again
One most common way to troubleshoot your peacock app is to log out and log back in. This might not be the most reliable method if fixing this problem on peacock tv but it works most of the time.
Make sure you use the right credentials if the problem is signing in. If there is any other problem, this method might not work. After trying to log out and logging back in a few times, if the app still doesn’t work, you can proceed try other methods.
5. Clearing cache on your browser
This is the most common reason why peacock tv might not be working properly. The only way to fix this is by clearing cache leacock app’s caache on your browser. This is quite easy but sometimes it might be a little tricky if you do not know how to do it properly.
Peacock app cache is responsible for storing data that helps it to run properly on your browser. If any if the data has a problem or is corrupted in any way, you have to clear them for it to get up and running again.
For that reason, we have put together a small guide to help you in clearing the cache.
How to clear cache on peacock app
The following is a simple step by step guide on how to clear cache on your peacock app;
Time needed: 10 minutes
- Go to settings on your device
- Select apps
- select peacock
- select storage and cache
- Tap clear cache
- Restart your app and if the problem persists clear storage and try again.
This process might vary a little on different devices since devices like smart tvs have their way if clearing the cache and data automatically.
After the process above, the app should work properly if it was the problem. Note that clearing cache might remove your log in information and you have to log back in afresh.
If you do this and it does not work, check carefully mad try any if the other methods we have discussed above.
Sometimes, updating your application might help prevent issue like these from happening.
However, if you have tried everything and still it does not work, you can proceed to delete the app and then reinstall it. You can also visit the peacock official website to reach their support or get more information.
Peacock app not working? Fix it now-FAQs
The most common reasons why your peacock app might not be working is the internet connection, cache and data, or maybe the app is down. There are a few things you can try to fix this issue. First, try logging out and then logging in again, try clearing cache check if the app is down or if everything fails to work, reinstall the app.
clearing peacock app cache might help you refresh the app if it is not working properly. To clear cache, go to settings, select cache and storage, select peacock app and tap clear cache. This should help you refresh it and hopefully, it can go back to working properly. If clearing cache doesn’t refresh the app properly, reinstalling the app might help.
peacock app might be so glitchy due to a poor internet connection. If you are downloading huge files, or doing any other activity that consumes heavy internet, while trying to use peacock at the same time, you might have a problem streaming and as a result you might have glitchy videos.
peacock use relatively moderate data. You can have up to an hour on 1.66Gb for the highest quality of videos on peacock. It is quite economical but still it is a heavy consumer. You need enough data or a stable internet to use the
only Samsung tv models manufactured later than 2017 can support peacock. Older models of Samsung tv might not be able to support peacock app or any if it’s services. Most smart tvs with streaming capabilities can handle peacock app. Make sure your tv has most of the latest functionalities for you to have a good experience streaming.