Air Canada booking cancellation

When the flight is not convenient, you might consider cancelling the flight. Under the Air Canada booking guidelines, you can cancel the flight and have a full refund on the ticket you were to use. So, how do you go about Air Canada booking cancellation?

However, the process might have some complications and you need to be familiar with the policy for you to be on the safe side.

This guide gives you a full compilation of how to go about the cancellation process for it to be successful. 

How to cancel Air Canada flight booking 

learn more about air Canada flight cancellation

You can cancel a flight and ask for a refund or reschedule your flight for another time. The following is a step-by-step process on how to go about that. 

Time needed: 20 minutes

  1. Visit the Air Canada official website to access the service

  2. Go to my bookings

  3. Enter your booking number and your last name as specified

  4. Go to find my reservations.

  5. Select the cancel Air Canada ticket to cancel your flight.

  6. On the dashboard, click on the refund request option.

  7. A refund form will then appear for you to fill in order to initiate the refund process

  8. Enter your details in the refund form and make the submission

  9. Go to refund status to check the time for your refund processing

Air Canada booking cancellation policy 2022

Air Canada has some policies that govern the flight cancellation process.  Without following the guidelines, the process might not be successful or you might not get a response in time.

Therefore it is important to follow the policies below in order to cancel your flight. 

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For Air Canada, you can cancel the flight and have a full refund or the unused portion of your ticket under the following circumstances;

  • If you have a flight that is delayed by 3 hours or more
  • If you booked a flight with a flexible ticket
  • If Air Canada cancelled your flight
  • If you’re denied a confirmed reservation
  • If an emergency happens and is approved by Air Canada for example a military order, death of a passenger or immediate family member, or if one becomes seriously sick.

Note that all refunds might take up to a maximum of 3 months. For Air Canada, if you fail to get the requested amount, you should go back and fill out the refund request form. 

It is easy to cancel your flight and get your refund with Air Canada when you booked directly.

All you have to do is visit the Air Canada website and fill out their refund form and then submit it. If you have not travelled yet, the refund is activated immediately after the cancellation. 

Air Canada flight cancellation charges

how to cancel air canada flight
how to cancel an Air Canada flight

In some cases, you might have to incur some charges for you to cancel your Air Canada flight. 

The following are the charges for Air Canada flight cancellation by ticket type.

Flight ticket typeCancellation fee
FlexUSD 200
ComfortUSD 200
LatitudeUSD 200
Premium economy flexibleFree
Premium economy fixedUSD 200
Business FlexibleFree
Basic economyNot available
Standard EconomyUSD 200
Award ticketUSD 0-150
Business fixedUSD 200
air Canada flight cancellation fees

Note the following when cancelling Air Canada flight bookings online

  • Your cancellation will be successful only if you cancel your flight at least 2 hours before departure.
  • You can only cancel an entire booking. Flight sections cannot be cancelled separately.
  • Aeroplan reward bookings can be cancelled.
  • You can only cancel your flight online only if you booked directly through the Air Canada website or the mobile app.
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Air Canada contacts

It is important to consider Air Canada customer service when doing a cancellation in case there are any complications. 

The following few contacts might help;


1-888-247-2262-booking and reservations

1-514-393-3333-booking and reservations

1-800-361-8071-hearing impaired reservations


1-888-247-2262-booking and reservations



00 800 669 92222

00 800 669 92222 

Learn more about Air Canada contacts

Air Canada’s refund policy

  • For non-refundable Air Canada tickets, refunds are only processed for flight cancellations made within 24 hours after booking the flight. 
  • For a refundable ticket, you can receive a full refund even if you cancel an hour before your departure time.
  • You can get a refund from Air Canada if you cancel your flight within the first 24 hours.

If you’re looking to change your flight within the stipulated time, you can read our separate guide to know how to go about it.

What’s the cost of changing a flight with Air Canada?

Air Canada booking cancellation-FAQs 

How much does it cost to cancel a flight with Air Canada?

Cancelling an Air Canada flight usually takes anything between USD25-USD100. However some of them are free of charge and you can get a full refund for the cancellation, only if you follow the guidelines under the policy. It is best to cancel the flight within the first 24 hours of booking. The type of flight you choose also matters.

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Does Air Canada allow cancellations?

Yes. Any bookings done with air Canada are not restricted in any way. All reservations cancelled within the first 24 hours can be cancelled without any penalty. However, if it goes more than that you might have to incur some charges according to Air Canada policy. The refund policy for Air Canada usually applies to both refundable and non-refundable flight tickets.

Can I cancel my flight and get a refund?

You can cancel your flight and get a full refund if you do the cancellation within the first 24 hours before the flight. However, after this period, the refund policy states that you will incur the stipulated costs. Only refundable tickets are eligible for a refund after 24 hours. If you request a refund, be sure to follow up and check the refund status.

Can you get a refund if you want to cancel the trip with Air Canada?

Yes. you can get a refund on your cancelled flight ticket free of charge. However, this is only permitted for flights cancelled within the first 24 hours after booking. You can still cancel your flight after 24 hours but you will have to incur some charges. You will not get a refund for all non-refundable flight tickets.

How can I cancel my flight without penalty?

You can cancel your flight with Air Canada without penalty if you do it within the first 24 hours after the reservation is booked. This policy applies to all flights and tickets, whether refundable or non-refundable. For some tickets, you can still cancel the flight without penalty even after 24 hours. The policy applies to know more about flights and cancellation fees, it is important to go through the flight cancellation policy.

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